# WhatsApp Automation

Connected
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Pending Tickets
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In Progress
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Completed Today
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Messages Sent

## Service Tickets

Ticket | Guest | Room | Request | Priority | Status | Assigned | Time
--- | --- | --- | --- | --- | --- | --- | ---
Loading tickets...

## Message Log

No messages yet. Messages will appear here when WhatsApp is configured.

## Staff Management

Manage staff profiles, departments, and WhatsApp notifications.

Name | Department | Phone | On Duty | Active Tasks | Actions
--- | --- | --- | --- | --- | ---
No staff profiles yet. Add staff from the Users page.

## WhatsApp Provider Settings

Choose your WhatsApp provider and configure API credentials.

#### Meta Cloud API

Official WhatsApp Business

#### Twilio

WhatsApp via Twilio

#### Queue Only

Log messages, send manually

API Key / Token
API Secret
Phone Number ID
Business Account ID